Legal

Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use Beyond, we collect information you provide directly, such as your name, email, phone number, delivery address, and household details. We also collect usage data to improve our services.

  • Account information (name, email, phone)
  • Household data (members, preferences, essentials)
  • Order and transaction history
  • Chat conversations with Beyond AI
  • Device and usage information

2. How We Use Your Information

We use your information to provide and improve Beyond's services, including AI-powered recommendations, order processing, pharmacy consultations, and household management features.

3. AI and Your Data

Beyond uses AI to provide personalized recommendations and household management. Your conversations are processed to provide relevant responses and are stored to maintain context across sessions. We do not sell your conversation data to third parties.

4. Data Sharing

We share your data only with service providers necessary to deliver our services (payment processors, delivery partners, pharmacy partners). We never sell your personal information.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can manage your data through your account settings or by contacting our support team.

7. Contact Us

If you have questions about this privacy policy, please contact us at privacy@getbeyond.app.